Company: HEC Income Tax Preparation
Job Type: Full-Time / Part-Time (Remote)
Location: Remote – United States Only
Pay: $24.00 – $31.00 per hour

Job Overview
HEC Income Tax Preparation is seeking a professional and customer-focused Remote Customer Service Representative to support our growing client base. In this role, you will serve as a key point of contact for customers, assisting with inquiries, providing accurate information, and ensuring a high standard of client satisfaction. This is a fully remote opportunity open to applicants residing in the United States only.

Key Responsibilities

Respond promptly to customer inquiries via phone, email, and live chat
Provide clear and accurate information regarding company services
Assist clients with account updates and general support requests
Maintain detailed and accurate records of customer interactions
Resolve customer concerns efficiently while maintaining professionalism
Collaborate with internal teams to ensure timely service delivery

Qualifications

High school diploma or equivalent required
Previous customer service, administrative, or client support experience preferred
Excellent communication and interpersonal skills
Strong organizational and problem-solving abilities
Proficiency with computers and common communication platforms
Ability to work independently in a remote environment

Benefits

Competitive hourly compensation
Flexible scheduling options
Fully remote work environment
Supportive and collaborative team culture
Opportunities for professional development and advancement

Work Schedule

Flexible hours available
20–40 hours per week based on availability

Application Process
Qualified candidates residing in the United States are encouraged to apply. Selected applicants will be contacted regarding the next steps in the interview process.

HEC Income Tax Preparation.

New Jobs

Remote Customer Service Representative