We’re Hiring a Web Developer (Multi-Platform Maintenance)

You’ll be the go-to person keeping multiple client websites running smoothly- a versatile Web Developer who thrives on variety, learns fast, and takes pride in details.

Hook & Ladder is a purpose-driven digital marketing agency serving multi-location restaurant and franchise brands across the US and Canada, and we’re looking for a Mid-level Web Developer who is detail-oriented, eager to learn, and ready to support technical delivery across multiple projects. You'll jump between projects, keep websites updated and running smoothly, and continue growing as a developer in a fast-paced agency environment.

This role is for someone who loves variety, picks up new tools quickly, and wants hands-on mentorship from our Web Lead and senior developers while building real-world experience across WordPress, Elementor, Shopify, and Wix. You’ll work under the guidance of our Web Lead and Senior Developers, which means you should be proactive, communicative, and comfortable asking questions when you need direction.

This is a hands-on maintenance role. You’ll be handling WordPress + Elementor Pro edits and troubleshooting across a rotating portfolio of client sites, plus making practical, non-advanced edits in Shopify and Wix (product/page updates, theme customization) when a project calls for it, and coordinating with the Web Lead and account teams to keep every site on track.

We want someone who’s organized, detail-oriented, and genuinely curious about growing their skills across multiple CMS platforms, someone who understands that every website they touch matters to a real client’s business.

Okay, but why Hook + Ladder?

Remote-first, flexible, and built on trust. We care about outcomes, not clock-ins. You'll have the autonomy to own your work without micromanagement, while being supported by a collaborative team that has your back.
Your work creates real impact. Your ideas won't sit in a deck collecting dust. You'll help drive measurable growth for exciting multi-location brands, and your contributions will directly influence client success.
Built to grow. As the agency scales, so can your career. We invest in your development through coaching, strengths-based growth, continuous feedback, and opportunities to become one of our future leaders.
A team that genuinely collaborates. You'll partner closely with Client Success, Content, Design, SEO, and Leadership in a fast-moving environment where initiative is valued, ideas are shared, and wins are celebrated together.
Great work deserves great rewards. Enjoy a remote-first culture, flexible PTO, unlimited sick days, and a profit-sharing program. Because when we win, everyone wins!

✨What You'll Be Doing:

WordPress & Elementor Maintenance: Handle day-to-day edits, content updates, and troubleshooting across multiple client WordPress + Elementor sites. Make sure every change looks right across devices and browsers before it ships.
Quality Assurance & Technical Oversight: Test your own work across devices and browsers before marking a ticket done. Catch broken layouts, spacing issues, and missed details our clients notice.
Problem-Solving & Debugging: Troubleshoot common WordPress and Elementor issues (plugin conflicts, layout breaks, broken links), and know when to solve it yourself versus flagging it to a senior developer.
Multi-Platform Versatility: Make practical edits in Shopify and Wix when projects require it, product/page updates, theme customization, basic app setup- without needing deep platform expertise.
Innovation, Automation & Continuous Improvement: Communicate proactively with the Web Lead and account teams on ticket status and blockers. Stay curious, keep learning new tools and platforms, and grow into a stronger, more senior developer over time.

This Job Is for You If:

You have 1–3 years of hands-on experience with WordPress + Elementor (agency experience is a plus, not required).
You’re comfortable building and editing pages in Elementor Pro using existing templates and global styles.
You have working knowledge of HTML5 and CSS3, enough for small custom tweaks. PHP/MySQL knowledge is a bonus, not a requirement.
⚙️ You understand responsive design, accessibility, cross-browser compatibility, and performance optimization.
You’re comfortable making basic edits in Shopify and/or Wix, product updates, page tweaks, and simple theme customization.
You care about website security, SSL, updates; best practices are non-negotiable.
You’re not afraid to ask questions; you’d rather check with a senior dev than guess and break something.
You think beyond code; you understand business goals and why the site exists.
You’re curious about AI, automation, and modern tools that increase leverage.
You have strong English communication skills (B2+).

Bonus Points (Nice to Have)

Experience with multi-location or franchise brands (QSR, retail, hospitality).
Hands-on experience with Shopify and/or Wix beyond basic edits.
Familiarity with GTM and GA4 implementation.
Familiarity with Agile/Scrum and ticketing tools (ClickUp, Asana, Jira).
Spanish or French proficiency.

This Role Is Not for You If:

You need to focus on a single project; this role means juggling several client sites at once.
“Close enough” is good enough for you.
You avoid collaboration and prefer working in a silo.
You resist documentation or coding standards.
You ignore security, performance, or QA best practices.
You think learning new tools isn’t necessary.

Show us what you got. Tell us how you think. Let's see if we're a fit.

Apply now - we'd love to meet you!

Hook & Ladder

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