Inside Sales Manager — (Inbound) for our cleaning department. Serving high-end private clients across South Florida and New York.

We are hiring an Inside Sales Manager responsible for converting incoming leads into confirmed jobs and driving daily revenue. This is a high-speed, execution-driven role. You will handle a constant flow of inbound inquiries and are expected to respond fast, quote accurately, and close efficiently. Your goal: Turn every qualified lead into a booked job with maximum revenue.

The work schedule is 10:00 AM — 6:00 PM (U.S. time) Monday through Friday.

What skills do you need:

Experience in sales or high-volume inbound lead conversion
Strong closing and communication skills
Ability to operate under speed and pressure
KPI-driven mindset
High ownership and discipline
Organized and process-oriented

What will you do:

1. Primary Focus — Convert the Leads

Respond to inbound leads immediately (calls, SMS, forms)
Close jobs with clear, confident communication

2. Manage the full flow: Lead → Quote → Confirmation

Track and follow up on all active leads
Re-engage warm and missed leads
Maintain zero «forgotten» opportunities

3. Prepare quotes aligned with job scope and company standards

Maximize revenue per booking without slowing down conversion
Identify upsell opportunities when appropriate

4. Maintain fast response time (target: immediate / within minutes)

Push for same-day bookings whenever possible
Capture urgent and high-intent leads before they drop

5. Coordinate with Operations

Work closely with Scheduling Manager to:
- Confirm availability in real time
- Secure cleaner allocation before confirming jobs
Ensure smooth handoff from sale to execution
Track all leads and outcomes in CRM
Maintain accurate statuses: New / Quoted / Booked / Lost
Identify reasons for lost leads
Maintain clean and structured pipeline daily

How to measure your success:

Lead-to-booking conversion rate
Daily and monthly revenue
Average ticket per job
Response time (speed to lead)
Same-day booking rate
Lost lead rate and recovery

Compensation

Base: $500/month
Performance: $2,500 — $3,500+
Total: $3,000 — $4,000+

Compensation is tied to:

Revenue generated
Conversion rate
Booking volume
Average ticket

Additional:

Quarterly bonuses
Yearly performance bonus

This role is built for speed, conversion, and revenue execution. You are not answering inquiries — you are closing business in real time.

Mr. Glazier

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Inside Sales Manager