Job Title: Program Assistant

Hourly Rate: $18.75 per hour
Schedule: Part-time, 20 hours per week
Location: Remote (with required travel to in-person program sessions and meetings within Cuyahoga County, Ohio)

About Us

Project Milk Mission is a 501(c)(3) non-profit organization dedicated to providing culturally inclusive breastfeeding education and support. Our mission is to empower mothers—particularly those from underserved communities—with evidence-based guidance to achieve optimal maternal and infant health through the promotion of human milk.

Position Overview

The Program Assistant plays a vital role in supporting the day-to-day operations of Project Milk Mission’s programs in Cuyahoga County. This is a grant-funded, remote position focused on program logistics, scheduling, participant coordination, and accurate data tracking, with required travel to in-person program sessions and meetings within Cuyahoga County.

Key Responsibilities

Program Logistics & Coordination

Schedule breastfeeding classes, support groups, and program activities.
Send calendar invites and manage Zoom links for virtual sessions.
Schedule and manage Zoom meetings and classes.
Coordinate logistics for in-person sessions, including:
Arranging meals and program supplies
Preparing materials for participants
Supporting on-site setup and breakdown as needed

Participant Support & Scheduling

Schedule program activities for participants.
Arrange Lyft rides for eligible participants.
Track and record participant item requests.
Assist with participant communication related to schedules, reminders, and program logistics.

Data Tracking & Record-Keeping

Accurately track and document:
Participant attendance
Incentive distribution
Supply and item distribution
Maintain organized records to support program reporting and compliance requirements.
Assist with reporting by ensuring accurate and timely data entry.

Administrative & Office Support

Track and record office supply requests.
Assist with inventory tracking for program and participant supplies.
Provide general administrative support related to program operations.

Required Qualifications

High school diploma or equivalent required.
Associate’s degree preferred (public health, social services, administration, or a related field).
At least two (2) years of relevant work experience in administrative, program support, or nonprofit settings.
Strong organizational and time-management skills.
Excellent attention to detail and accuracy in record-keeping.
Strong written and verbal communication skills.
Proficiency in Microsoft Excel, including creating, updating, and managing spreadsheets for tracking and reporting.
Comfortable using technology, including email, calendars, Zoom, and Google Workspace or similar tools.
Ability to manage multiple tasks and deadlines in a fast-paced environment.

Pay: $18.75 per hour

Expected hours: 20.0 per week

Benefits:

Flexible schedule

Work Location: Remote

Project Milk Mission

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Program Assistant