About Prove

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!

Title: Account Director, Enterprise

Department: Revenue

FLSA Status: Exempt

Location: NYC Metro, Seattle Metro, LA Metro, Miami Metro, other locations considered

Job Summary

Account Directors own the customer relationship and revenue and are responsible for understanding customer needs, addressing concerns, and developing strategies to meet those needs. They quarterback the internal team to drive revenue growth.The client will transition to the Account Director when the customer is considered live and ramped.

Key Responsibilities:

Revenue Protection and Growth
Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Serve as the main point of contact, understanding their needs, and ensuring their expectations are met.
Renewals: Monitor account renewals and work proactively to secure renewals on time, focus on price increases, added AGV, and up-selling additional products/services. Remain familiar with all contract terms of customers.
QBRs: Organizes and hosts onsite QBRs with client executive team to align to customer goals and derive long term partnership plans
Forecasting & Accuracy: Responsible for forecasting contracted and live revenue
Become a trusted partner selling Prove strategic solutions that meet/exceed the business needs of the client/prospect
Routinely meet or exceed sales quotas
Build and maintain relationships with customers, understanding the organization& strategic initiatives in digital identity and authentication
Develop a deep knowledge of how Prove solutions meet the client & use case
Independently build and manage your upsell pipeline in assigned accounts
Conduct discovery sessions to clearly understand the customers business needs, priorities, budget, timing and key KPIs
Utilize internal resources efficiently and effectively to drive the sales process with clear thought leadership
Keep the company informed on market intelligence regarding the identity verification and authentication markets
Strong passion for learning our products and markets through in-house and external training
Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership
Strong passion for learning about our products and markets through in-house and external training
25% travel

Experience

5+ years of quota-carrying experience selling complex SaaS based solutions with a strong track record of closing enterprise-level deals over $250k in ACV/ARR
Experience and relationships with financial, fintech, payments, lending, insurtech,retail, digital native and gig economy companies
Sales hunter mentality and an entrepreneurial spirit
Strong history of quota attainment
Possesses the ability to communicate simply, articulately while exuding confidence and humility
Must have the ability to tell a compelling business story, deeply understand the prospects business goals and lead a sales process
Desire to understand and communicate the underlying technology to business prospects
Understanding of the security ecosystem with a focus on Identity
Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a business solution centric mindset
A self-starter. Need to have a roll up your sleeves mentality with an ability to work independently in a fast paced, high-growth environment
Experience in cybersecurity, fintech, or fast-growing startup is required
Experience in a high-growth tech startup.

The anticipated salary pay range for Metro 2 areas for this role is $130,000-$150,000 plus sales incentive plan.
The anticipated salary pay range for Metro 3 areas for this role is $110,000-130,000 plus sales incentive plan. Offered salary will be determined by the applicant's experience, knowledge, skills, geo-location and abilitites as well as internal equity and alignment with market data.

Prove follows a market driven compensation philosophy based on geographic location and respective market rates. Job offers will be aligned to location. Please speak with your recruiter if you have questions. Prove defines:

Metro 2 - NYC metro area, Seattle metro area, Los Angeles metro area, and the Miami metro area.
Metro 3 - all other cities across the domestic United States, with the exception of the San Francisco Bay Area.

Benefits & Perks for FTE Provers:

Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
Modern Health for financial, mental, and physical wellness
401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
Unlimited Vacation and Flexible hours
Comprehensive medical benefits for you and your family ️
Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
Bottomless snacks & beverages for certain office locations
Daily GrubHub stipend for lunch if coming into the office (US Offices)
A great place to work and connect with other talented Provers like yourself!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employment:

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics

Privacy & Data Protection:

When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.

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