The Chief Operating Officer (COO) is a key member of the executive leadership team, responsible for driving operational excellence across Kindthread’s global supply chain. This role will oversee all aspects of Sourcing and Production, Supply and Demand Planning, and Logistics to ensure the timely, cost-effective delivery of products across all channels. Reporting to the Chief Executive Officer, the COO will play a strategic and hands-on role in scaling operations to support business growth, margin improvement, and an elevated customer experience.

We are transforming an industry, and that transformation starts from within. Kindthread was formed through the merger of three distinct companies, creating an omnichannel business with a complex and evolving operational foundation. This role is pivotal to our success and will focus heavily on building, rebuilding, and implementing the systems, structures, and processes that power our supply chain. The COO will play a critical role in simplifying complexity, driving integration and innovation, and building a scalable platform for growth. If you're energized by operational challenges and excited to lead meaningful transformation, this could be the opportunity for you.

Core Responsibilities:

Provide strategic and operational leadership over Sourcing and Production, ensuring product quality, vendor compliance, and cost efficiency across domestic and international partners.
Lead Supply and Demand Planning processes to optimize inventory levels, improve forecast accuracy, and support sales performance across retail, e-commerce, and wholesale channels.
Oversee end-to-end Logistics and Distribution, including inbound and outbound transportation, warehousing, and fulfillment operations.
Drive continuous improvement initiatives to increase operational efficiency, reduce lead times, and improve supply chain agility.
Develop and maintain strong supplier and manufacturing relationships aligned with Kindthread’s brand standards and ESG commitments.
Partner closely with the CFO, Merchandising, Product Development, and Technology teams to align operational plans with financial goals and product strategies.
Implement and leverage tools, systems, and analytics to enhance visibility, performance tracking, and decision-making across the supply chain.
Build and lead a high-performing operations team through strong leadership, coaching, and professional development.

Required Skills/Abilities:

Extensive experience in global sourcing, production, supply chain planning, and logistics within the apparel, fashion, or consumer products industry.
Proven ability to lead complex, multi-functional operations in a fast-paced, growth-oriented environment.
Strong analytical skills with experience using data to drive planning and operational decision-making.
Excellent communication, negotiation, and vendor management skills.
Strategic mindset with a hands-on approach to problem solving and process improvement.
Team-oriented leader with the ability to inspire, manage, and develop high-performing teams.
Familiarity with enterprise planning and supply chain systems (e.g., ERP, PLM, WMS, demand planning tools).

Education and Experience

Bachelor’s degree in Supply Chain Management, Business, Engineering, or a related field required. MBA or advanced degree preferred.
10+ years of progressive experience in operations leadership roles, with specific focus on sourcing, planning, and logistics.
Apparel or fashion industry experience strongly preferred.

Compensation

$250,000 - $325,000 annual salary. Kindthread encourages applications from candidates at all levels. Compensation will be commensurate with experience.

Kindthread is a leading company in the healthcare apparel space, with brands including Scrubs & Beyond, Landau, and White Cross. We are dedicated to providing high-quality apparel and an exceptional customer experience across our brands. Our mission is to elevate the healthcare workforce with products that are functional, stylish, and comfortable.

SCRUBS & BEYOND, LLC

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Chief Operating Officer (COO)