Position Description & Qualifications

Serco is a place you can count on, with long term, government-backed contracts, trusted leadership, and loyal colleagues where you make a difference with challenging and purposeful work. Serco Inc. is seeking a Senior Manager for Trade Compliance to join our team - 100% Remote. We invite you to discover your place in our world.

This individual will help drive Trade Compliance efforts at Serco, a $2B company supporting a wide array of cutting-edge projects for clients throughout the U.S. Government and Canada. While you will support Serco's civilian services business, the vast majority of your efforts will relate to Serco's daily operations in support of U.S. defense customers.

This position is contingent upon your ability to obtain and maintain a DoD Secret security clearance

In this role you will:

Act as an Empowered Official, demonstrating both a high level of expertise with the International Traffic in Arms Regulations (ITAR) and practical business judgment to solve problems in a compliant and efficient manner.
Draft, submit and manage technical assistance agreements, ITAR classifications, commodity jurisdiction requests and determinations, advisory opinions, registration renewal, voluntary disclosures, as well as licenses for both temporary and permanent export of ITAR-controlled material.
Review export and import licenses and permits obtained from the Departments of State and Commerce and translate provisos and guidance into actionable next steps for the business.
Respond to requests for advice on release of export-controlled information (and information that may be export-controlled).
Maintain an organized library of current TAAs and licenses.
Provide guidance on proper handling of international purchase orders and hardware shipment.
Review requests for foreign visits and international travel requests against regulations and company procedures.
Ensure that internal clients receive timely responses to requests for advice, as well as clear execution guidance on their required compliance tasks.
Provide analytical support for development and continuous improvement of the company’s trade compliance program, including policies and procedures.
Brief the company’s Board of Directors as needed on Export-related matters.
Conduct assigned compliance tasks, data calls, reporting requirements, record keeping and file management, working groups, continuous improvement projects, process and procedure development, and training.
As an ambassador of the legal team, establish a rapport and working relationship within the Legal Department and with business partners across the company.
Investigate matters of, and preparation of disclosures related to, non-compliance or potential non-compliance.
Conduct interviews and internal investigations as needed to follow up on any information of concern found during routine discussions and reviews.
Prepare draft disclosures, including analysis of issues and development of findings, conduct interviews, develop written summaries, research regulations, and prepare draft correspondence to government authorities.
Remain current on regulatory developments pertinent to the Trade Compliance function.
Perform additional duties as assigned.
Be a member of Serco's Legal Department, reporting to a Vice President and Associate General Counsel.

To be successful in this role you will have:

The ability to obtain and maintain a DoD Secret security Clearance (Post-Employment)
- U.S. Citizenship required
A Bachelor’s degree
Minimum 8 years of relevant trade compliance experience
Advanced experience as a trade compliance professional, including an understanding of how a trade compliance function supports a complex government services business
Advanced research, writing and communication skills
A high level of organization and follow-up skills
The ability to complete detail-oriented tasks and to work independently and within a team environment
Be a team player, proactive, self-motivated, highly organized, ability to handle shifting priorities and to communicate effectively and professionally (both orally and in writing) with internal and external customers at all levels of the organization
Made decisions using sound judgment while complying with policies, procedures, appropriate principles and applicable laws and regulations
Analyzed, evaluated, developed, and implemented processes and procedures within budget and adhere to time requirements and schedule
Exercised discretion and independent judgment in the performance of duties and tasks assigned under delegation
A thorough understanding of the ITAR, sufficient to act independently as an Empowered Official
Proficiency with Microsoft products, including Word, Excel, and SharePoint
Experience drafting export license applications and requests for use of license exemptions and exceptions in the context of government support work
Experience keeping, maintaining, and auditing trade compliance records in accordance with regulatory requirements
Experience in developing and conducting export training
Working knowledge and experience with Customs Brokerage and Freight Forwarding, Free Trade Agreements, special duty programs and duty-free eligibility
Excellent written and oral communication skills, and the analytical skill to break down complex matters and summarize them quickly and easily to more senior personnel
Skills and experience in building and refining internal processes and procedures to reduce unnecessary work
Ability to develop relationships with individuals in key regulatory agencies
Ability to travel up to 10%

Additional desired experience and skills:

10+ years of relevant trade compliance experience
Experience with government contracts
Experience as a senior trade compliance expert for a defense company with either (a) at least 4,000 employees or more, or (b) at least $500M in annual revenue or more
Experience as an Empowered Official
Experience with DECCS and CBP’s ACE
Experience briefing senior executives on sensitive matters
Experience with international global mobility issues
Experience with internal investigations
Experience with, or working knowledge of, how Foreign Ownership, Control or Influence (FOCI) mitigation structures affect export compliance operations
Experience with, or working knowledge of, Canadian import and export regulations

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Serco North America

New Jobs

Sr. Manager Trade Compliance - (100% Remote)