Join a premier team known for exceptional client care. As our first point of contact, you'll help evaluate potential cases and keep matters moving with accuracy and empathy.

What you'll do:

Evaluate 5-6 potential clients daily by phone, while also addressing email and in-person communications as needed.
Research claims/entities and draft concise internal memos to support case evaluation.
Perform document review and keep our database/CRM and calendars spotless.
Collaborate across the firm and pitch in where needed—including assisting with new-hire training when applicable.

What you'll bring:

Superior organization (documents & calendar) and reliable follow-through in a fast pace.
Meticulous intake skills and critical thinking to spot strengths, weaknesses, and themes.
Excellent communication (written & verbal) and professionalism with a wide range of personalities.
Comfort multitasking and adapting as priorities shift in a growing firm.
Proficiency with MS Word, Excel, and practice management software.
Spanish fluency preferred.

Requirements

1 year of Customer Service

Benefits

What We Offer:

Hourly pay: $26-$28 BOE
Industry-Leading Benefits:
Firm pays 100% of premiums for dental and vision
Firm pays 100% of all Silver-level medical plans
Firm contributes approximately 10% toward retirement (3% Safe Harbor + 7% Profit Sharing)
$500 annual FSA contribution
Time for Life: Accrual of 80 hours of PTO (additional 40 hours on 3rd anniversary), 40 hours sick pay, plus your birthday off as a fully paid day.

Shegerian & Associates

New Jobs

Intake Specialist