JOB TITLE: GEM ROOM OFFICE ASSISTANT

REPORTS TO: GEM ROOM MANAGER

LOCATION: TACORI OFFICE- NOT REMOTE - 5 DAYS A WEEK - MON - FRI

FLSA STATUS: NON-EXEMPT

SCHEDULED HOURS: AS NEEDED

MAJOR FUNCTION:

Responsible to pull inventory from stock to fulfill work order requirements to meet demand requirements. This includes the process of counting, weighing and verifying stones against work order detail requirements.

POSITION RESPONSIBILITIES:

Report all discrepancies to Management immediately.
Updating jobs - diamond inventory
Learning and supporting the diamond management
Data entry into program/ inventory of diamonds
As requested by Management, assist with various projects and tasks.
Receive and fulfill jobs from manufacturing in priority order.
Track all jobs via Navision.
Support Customer Excellence team with technical questions and diamond codes
Expedite fulfilled orders to Flawless for setting

QUALIFICATIONS AND SKILLS:

Excellent written and verbal communication skills
Demonstrated planning acumen
Problem analysis and problem-solving
Ability to work within a team environment
Demonstrate both flexibility and innovation.
Ability to work independently
Organized with time management skills; excellent with coordinating timelines and delivering on multiple deadlines
Detail-oriented, process-oriented, and able to handle multiple tasks at once; Ability to handle multiple and competing projects competence and confidence.

SAFETY AWARENESS:

Maintain safety by adhering to safety policies, and be responsible to report accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors and congested areas. Ensure that proper safety instructions are given before operating any equipment.

OTHER REQUIREMENTS:

Ability to deal with the public in a professional and courteous manner. Ability to communicate with all leaders and fellow associates. Must be able to communicate effectively with customers. Ability to handle conflict situations in a professional manner.

PHYSICAL REQUIREMENTS:

Ability to work in a standard office environment. While performing the duties of this job, the employee is regularly required to reach with hands and arms, sit, stand, walk, stoop, kneel, crouch. Sitting for extended periods of time. Perform other reasonable job duties as requested by Leadership.

Tacori

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