Administrative Coordinator (Remote, Part-Time → Full-Time Growth)

The Dust Devils | Indianapolis, IN Remote (EST Hours Required)

We're Looking For Someone Who:

✓ Is genuinely comfortable and warm on the phone
✓ Thinks ahead instead of waiting to be told what to do
✓ Follows through and takes ownership
✓ Sees problems as puzzles to solve, not situations to avoid
✓ Wants clear goals, measurable performance, and room to grow
✓ Is excited about talking to customers and converting leads (relationship selling, not script-reading)

If this sounds like you, keep reading.

The Role
We're hiring a part-time Administrative Coordinator to start with sales and lead conversion, then grow into scheduling, customer service, and operations.

This is not a "just answer phones" role. This is for someone who wants responsibility and room to grow.

What You'll Do

Primary focus (first 60-90 days):

Follow up with warm leads quickly (phone, text, email) — no cold calling
Have real conversations and build trust with potential customers
Give quotes and book jobs
Turn first-time customers into long-term clients
Hit conversion and retention targets
Earn performance bonuses

As you grow:

Cross-train in scheduling, customer service, and operations
Develop a specialty based on your strengths (sales, scheduling, recruiting/HR)
Potential to move into leadership as the business scales

What We Offer

Compensation:

Starting: $17-18/hour (based on experience)
Performance bonuses for retained customers
60-90 day review with raise to $19-20/hour based on hitting targets
Part-time to start (20-25 hrs/week). We're looking for someone who can grow into full-time as the business supports it

Benefits:

W2 position
PTO accrued based on hours worked
Supplemental Aflac coverage
Remote work (work from anywhere with reliable internet)
Supportive, collaborative team
Clear growth path

Schedule:

Either 7:30am-12:30pm EST OR 12pm-5pm EST (TBD)
Must have dedicated workspace (no distractions during work hours)

Success Looks Like

30 days: Confident on phone, responding to leads quickly, comfortable with systems

60 days: Conversion rates trending up, customers giving positive feedback, solving problems proactively

90 days: Hitting targets, operating independently, ready for more responsibility

About Us

The Dust Devils is a values-driven residential cleaning company built on compassion, trust, and belonging. We build relationships with customers, not transactional one-offs.

Our technicians are the VIPs. We're here in the office to support them. They do the hard work in the field and pay all our paychecks.

Our values:

Compassion: We care about people and hold high standards with kindness
Trust: We do right by our customers and team, even when it's hard
Belonging: Everyone is valued as a whole person, not just a role

Requirements

2+ years customer service or admin experience
Comfortable and confident on the phone
Strong written communication
Reliable internet and dedicated workspace
Available for consistent EST hours (either 7:30am-12:30pm or 12pm-5pm)

What This Isn't

A script-reading call center role
A micromanaged position
A "punch in, punch out" job
A role where you multitask with kids or other responsibilities during work hours

We're building something, and we need people who want to build with us.

Pay: From $17.00 per hour

Benefits:

Life insurance
Paid time off

Work Location: Remote

The Dust Devils

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Administrative Coordinator (Remote, Part-Time → Full-Time Growth)