Role: Program Manager, FSP - Santa Monica (Partial Remote)

Reports to: Director

Department: Mental Health

Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404

Schedule: Monday - Friday, 8am - 4:30pm

Status: Full-time/Exempt/Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Job Description Summary:

The Full Service Partnership Program Manager will oversee the FSP program for adults. In addition, the Program Manager will monitor and ensure that FSP provides high-quality services that meet or exceed required contract, funder, and agency standards. The Program Manager will also provide clinical supervision for direct practice clinicians. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.

Job Description Essential Duties and Responsibilities:

In collaboration with supervisor, monitor all administrative aspects of agency's Department of Mental Health (DMH) contracted FSP program and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.
Complete required reporting to funders as outlined by contract requirements.
Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databases.
Provide individual and group clinical supervision for clinicians and document. according to Board of Behavioral Sciences or Board of Psychology standards.
Provide individual and team supervision, support, and performance evaluations for all assigned staff.
Assist in recruitment, selection, training, supervision, and evaluation of direct service staff.
Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts.
Ensure adherence to funding source contract and performance standards.
Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients.
Effectively represent agency at funding partner or collaborative meetings.

Job Description Qualifications:

Valid and current California Licensed Clinical Social Worker, Licensed Marriage Family Therapist or Licensed Clinical Psychologist in good standing with licensing board
Required certification and two years' full-time, post-graduate experience providing supervision to treatment teams, interns, and/or ASWs and AMFTs
Outstanding clinical review skills
Strong training, project management, and team-building skills
Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
Knowledge of trauma informed services, housing first and harm reduction methodologies.
Experience providing administrative and clinical supervision
Experience working with people living with mental illness and/or substance abuse
Contract and quality assurance experience
Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applications

Job Description Work Environment:

Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist, and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and respected
Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts

The People Concern

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Program Manager, FSP - Santa Monica (Partial Remote)