Overview
ThinkPsych is an educational toy company on a mission to help children develop essential social-emotional skills through play. Founded by two clinical psychologists, we create games, therapeutic tools, and learning materials that are grounded in evidence-based practices and designed to make emotional learning engaging and accessible. Our products help children build emotional regulation, communication skills, and resilience to set them up for lifelong success.

We sell our products online and through educational distributors, reaching families, therapists, teachers, and special education professionals across North America. As a small, mission-driven team, every role matters, and the work you do directly impacts our ability to get these tools into the hands of the kids who need them!

We're seeking a highly detail-oriented Ecommerce Operations Assistant to join our remote team. This part-time role (10-15 hours/week, flexible schedule) is perfect for someone who takes pride in accuracy and careful work. We strongly prefer candidates with 1+ years of experience in ecommerce operations, marketplace management, or virtual assistance. While we're open to exceptional candidates without direct experience, you should be highly organized, tech-savvy, and able to demonstrate strong attention to detail through past work or academic experience.

Duties

Create and synchronize product listings across multiple e-commerce platforms (Amazon, Walmart, Shopify, etc.)
Monitor and update product inventory, pricing, and listing content to ensure accuracy
Communicate with our manufacturing partners to coordinate production schedules and shipments
Track shipments and resolve logistics issues as they arise
Create and respond to Amazon Seller Central support cases
Communicate professionally with retail partners and distributors

Minimum Qualifications

Exceptional attention to detail. If this describes you, write "focused" for the 3rd application question.
Strong written communication skills
Proficiency with spreadsheets (Excel or Google Sheets)
Comfortable learning new software and platforms quickly
Able to work independently and manage your own time effectively

Preferred Qualifications

1+ years of experience in e-commerce operations, marketplace management, or virtual assistance
Prior experience creating or managing product listings on Amazon, Walmart, Shopify, or similar platforms
Background in supply chain coordination or logistics
Experience communicating with international suppliers or manufacturers
Familiarity with inventory management and planning

Job Type: Part-time

Pay: $16.00 - $25.00 per hour

Expected hours: 10 – 15 per week

Application Question(s):

How many years of experience do you have in Ecommerce?
Do you have any experience with writing product listings, marketing copy, or SEO? If so, how many years?
How would you describe yourself in one word?

Work Location: Remote

ThinkPsych

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Ecommerce Operations Assistant