At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa, and UnionPay cards at scale – across more than 60 countries.
Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart.
We’re looking for a Head of Platform Engineering to lead our global platform function, driving the strategy, architecture, and operations of the core systems and networks that underpin our products. This is a senior leadership role, pivotal in ensuring Paymentology continues to scale securely, reliably, and innovatively.
If you bring deep expertise in platform engineering, scaling cloud-native platforms and inspiring high-performing teams, this is your chance to define the future of global payments with Paymentology!
What you get to do:
Leadership and Strategy:
- Define and execute the long-term platform, networking, and site reliability engineering vision and roadmap.
- Build, lead, and mentor globally distributed platform engineering teams.
- Instil a DevOps culture of ownership, automation, and continuous improvement.
Platform Engineering & Cloud Operations
- Oversee cloud infrastructure (AWS & GCP), Kubernetes platforms, and global networking.
- Drive automation-first practices, including infrastructure-as-code, GitOps, and immutable deployments.
- Establish and monitor SLOs, SLIs, and SLAs to ensure reliability and performance.
- Lead incident management, blameless postmortems, and resilience engineering initiatives.
- Own FinOps and cloud operations, ensuring platforms are cost-efficient, right-sized, and financially accountable.
- Partner with Finance and Product to forecast cloud spend and optimise resource usage.
CI/CD & Developer Experience
- Own the end-to-end CI/CD ecosystem, ensuring all teams can release safely, quickly, and reliably.
- Provide self-service pipelines, test automation, and deployment tooling.
- Embed security and compliance checks directly into the CI/CD process.
- Champion a “paved road” developer experience that reduces friction and accelerates delivery.
Security & Compliance
- Partner with Security Engineering to embed zero-trust, modern IAM, and end-to-end TLS.
- Drive adoption of secrets management and certificate lifecycle automation.
- Ensure all platform services and pipelines are compliant with PCI DSS, GDPR, and local regulations.
Networking & Connectivity (Mission-Critical)
- Lead Paymentology’s global networking strategy, ensuring secure, resilient, low-latency connectivity.
- Build automation and observability into networking for proactive detection and rapid recovery.
Collaboration & Influence
- Collaborate with product and business leaders to anticipate scaling needs and influence technology strategy.
- Represent the platform function with external partners, regulators, and customers.
What it takes to succeed:
- Minimum 10 years of proven experience leading platform, SRE, or DevOps functions at scale in mission-critical environments
- Deep expertise in cloud-native architectures (AWS, GCP), Kubernetes, CI/CD, networking, and distributed systems
- Track record of driving automation with infrastructure-as-code, GitOps, and observability platforms
- Strong SRE mindset, with experience applying SLIs, SLOs, error budgets, and resilience engineering
- Security-first approach, with experience embedding compliance into automated pipelines
- Strong leadership skills, with a record of building high-performing, distributed engineering teams, preferably in a global or remote-first context
- Payments knowledge is a plus, but not essential – what matters most is experience with mission-critical, always-on systems
