CRM Specialist

Veracity Insurance • Full-time • Remote (United States of America) • 21h ago

At Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent.

Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.

We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies.

We’re growing fast and want you to be a part of it!

We are seeking a skilled, forward-thinking, and detail-oriented HubSpot CRM Specialist to partner with our CRM Administrator in maintaining, optimizing, and advancing our HubSpot CRM platform. This remote role requires a process-driven professional with the ability to understand both the technical execution and the strategic impact of HubSpot’s integration with other business systems. In this role, you will ensure data integrity, support workflow and automation development, and leverage HubSpot’s AI and advanced capabilities to streamline processes, enhance decision-making, and drive business value.

Key Responsibilities

Support ongoing data hygiene, including de-duplication, normalization, and historical data cleanup
Monitor and maintain data accuracy across HubSpot and integrated systems
Identify data inconsistencies, recommend solutions, and execute fixes in partnership with the CRM Administrator
Assist in designing, testing, and deploying workflows and automations to streamline sales, marketing, and service processes
Help build AI-driven efficiencies in HubSpot, including predictive analytics, engagement tools, and process optimization
Document and maintain workflow logic to ensure clarity, transparency, and scalability
Provide day-to-day user support by troubleshooting and resolving issues within HubSpot
Collaborate with teams to gather requirements and translate them into CRM enhancements
Assist with role-based permissions, property management, and object configuration under the guidance of the CRM Administrator
Partner with the CRM Administrator to understand HubSpot’s integration with other business systems (e.g., ERP, marketing automation tools, customer support platforms)
Help test, monitor, and maintain integrations to ensure reliable and consistent data flow
Identify and escalate cross-platform issues or risks that could impact business processes
Required to perform other duties as requested, directed, or assigned

Requirements and Qualifications

Bachelor’s degree in Business, Marketing, Information Systems, or a related field, or equivalent experience
1–3 years of hands-on experience with HubSpot CRM or a comparable system
Strong attention to detail with proven ability to manage and maintain large datasets
Excellent analytical and problem-solving skills, with the ability to identify trends, troubleshoot issues, and propose efficient solutions
Strong organizational and communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders
Ability to see the big picture and understand how system changes impact broader business processes and integrations
Experience with HubSpot AI tools and advanced capabilities
Experience with system integrations (e.g., Zapier, APIs, or native connectors) preferred
HubSpot certifications (e.g., Marketing Software, Sales Software, Operations Software) preferred
Commitment to continuous learning, staying updated on HubSpot features, updates, and best practices

Perks

Health, dental, and vision plans
Amazing work-life balance with 4 weeks of Paid Time Off
10 Paid Company Holidays with 2 floating holidays
401K Programs with employer match
Personal assistance programs for support in a healthy personal and work life

Why Veracity?

Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:

Engage in groundbreaking projects that are reshaping the insurance landscape
Collaborate with a group of dedicated, like-minded professionals
Experience a culture that prioritizes growth and development

Compensation Range: $60k/yr - $75k/yr

We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.

If you need accommodation, please let us know during the interview process.