Web Product Manager

Kdci • Full-time • Remote • 1d ago

Job description

Job Summary

KDCI Outsourcing is seeking a Web Product Manager to lead the planning, delivery, and continuous improvement of web-based products and platforms used by clients and internal teams. This role bridges business needs, user experience, and technical execution, ensuring web products are scalable, user-centric, and aligned with client and organizational goals.

The ideal candidate has strong experience managing web products in fast-paced environments and working closely with developers, designers, and stakeholders. A solid understanding of data-driven decision-making and AI-enabled product features is essential as KDCI continues to enhance its digital platforms with automation, personalization, and intelligent workflows.

Key Responsibilities

Product Strategy & Ownership

Own the end-to-end lifecycle of web products, from discovery and roadmap planning to launch and optimization.
Translate business and client requirements into clear product requirements, user stories, and acceptance criteria.
Maintain and prioritize the product backlog based on business impact, user needs, and delivery capacity.
Define success metrics and KPIs to measure product performance and outcomes.

Delivery & Cross-Functional Collaboration

Work closely with developers, designers, QA, and project managers to ensure timely and high-quality delivery.
Act as the primary point of contact between stakeholders and delivery teams.
Participate in sprint planning, reviews, and retrospectives to drive alignment and execution.

User Experience & Performance

Partner with UX/UI teams to deliver intuitive, accessible, and conversion-focused user experiences.
Monitor product performance using analytics, experimentation, and user feedback.
Drive continuous optimization of website functionality, performance, and usability.

AI, Automation & Data (Core Focus)

Identify opportunities to incorporate AI-powered or data-driven features such as personalization, analytics automation, chatbots, or intelligent workflows.
Collaborate with engineering teams to evaluate, prioritize, and implement AI-enabled product enhancements.
Use data insights to inform roadmap decisions, experimentation, and continuous improvement.

Stakeholder & Client Management

Communicate product roadmaps, timelines, risks, and trade-offs clearly to internal and external stakeholders.
Support client discussions by explaining product decisions, value delivered, and outcomes achieved.
Ensure product delivery aligns with contractual commitments and service expectations.

Job requirements

Job Requirements

Must-Have Qualifications

Bachelor’s degree in Business, Computer Science, Information Systems, or a related field, or equivalent experience.
3–6 years of experience as a Product Manager, Web Product Manager, or Product Owner.
Strong experience managing web-based products (websites, portals, dashboards, or SaaS platforms).
Ability to write clear user stories, requirements, and product documentation.
Experience working in Agile or Scrum environments.
Strong communication, prioritization, and stakeholder management skills.
Experience working with data-driven or AI-enabled product features.

Nice-to-Have / Preferred

Experience working with offshore or outsourced delivery teams.
Familiarity with web analytics tools (Google Analytics, Hotjar, Mixpanel).
Understanding of APIs, CMS platforms, and basic front-end technologies (HTML, CSS, JavaScript).
Experience managing multiple products or clients simultaneously.