Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About the Role
Our client is hiring a remote Offer Specialist / Account Manager to own the offer preparation and follow-up process for prospective clients. This is a client-facing role where you'll take intake call notes, turn them into clear, personalized offers, and shepherd clients through the decision process with care and consistency.
You'll be the point of contact between the intake team and the client, making sure nothing slips through the cracks and that every prospect feels heard. The client base is majority Hispanic, so a neutral English accent is a plus but not a hard requirement.
What You'll Do
- Review intake call notes and translate client needs into customized offers
- Prepare and send polished offer documents to prospective clients
- Follow up with clients on outstanding offers, keeping the pipeline moving
- Handle administrative tasks tied to client management and account organization
- Jump on phone calls with prospective clients when needed to clarify, answer questions, or close
What We're Looking For
Required:
- Strong English communication skills, both written and verbal
- Prior experience in a similar role (offer preparation, account management, sales support, or customer success)
- High empathy and emotional intelligence
- A customer-service mindset and a genuine interest in helping people
Preferred Traits:
- Detail-oriented and methodical
- Critical thinker who can spot what's missing or unclear in a brief
- Empathetic and able to put yourself in the client's shoes
- Strong at following instructions and processes without losing the human touch
Location & Timezone
- Based in Latin America
- Neutral English accent preferred but not required
- Remote Working for US Company
- Exposure to new technology & trend
- Competitive Salary
