Revenue Specialist (Remote)
Pay: $20.00 - $24.00 per hour (Dependent on experience) Contract Type: Indefinite Contract with potential for conversion Schedule: Monday - Friday, 40 hours/week (8 hours/day). Flexible start time between 5:00 AM and 9:00 AM local time.
Role Overview
As a Revenue Specialist, you will play a pivotal role in driving our No Surprises Act (NSA) strategy. In this fast-paced administrative position, you will manage and triage a high volume of emails while serving as a key point of contact for CMS, payers, and third-party entities.
Because this role relies heavily on traditional revenue cycle collection functions, a foundational understanding of the Revenue Cycle Management (RCM) space and health insurance terminology is crucial to your success. If you have an investigative mindset, an eye for detail, and a desire to grow your RCM career, we want to hear from you!
Key Responsibilities
Manage Communications: Efficiently process a high-volume email inflow for the NSA workstream, ensuring swift and accurate responses.
Data Tracking: Meticulously track and update dispute statuses using Microsoft Excel.
Arbitration Support: Analyze and interpret complex requests from arbitrators to provide clear, accurate, and timely responses.
Problem Solving: Apply your deep knowledge of the NSA workstream to develop effective solutions to shifting payer and arbitrator behaviors.
Compliance & Deadlines: Maintain a strong understanding of NSA principles to ensure strict adherence to all process deadlines.
Portal Navigation: Utilize various payer portals to verify patient eligibility, obtain remittance advice, and check claim statuses.
What You Bring (Must-Haves)
Proven experience in Revenue Cycle Management (RCM).
Solid understanding of health insurance terminology and payer behaviors.
Intermediate-level Microsoft Excel skills.
The ability to thrive in a high-volume production environment where both speed and uncompromising accuracy are required.
Exceptional communication skills, both written and verbal.
Soft Skills & Attributes
Investigative Mindset: You enjoy digging into the details to find the right answer.
High Attention to Detail: You rarely miss the small stuff, even when processing large amounts of data.
Self-Starter: You are highly motivated, proactive, and capable of working independently in a remote environment.
Eager to Learn: You have a strong willingness to learn, adapt, and grow alongside the team.
Nice-to-Haves (Bonus Points)
Familiarity with CPT coding and specific payer portals.
Prior administrative work experience.
A strong, demonstrated desire to build a long-term career in revenue cycle operations.
Why Join Us?
Work from Anywhere: We are a fully remote organization.
Career Advancement: We offer clear growth opportunities and love to promote from within.
Incredible Culture: We are highly intentional about fostering a strong, positive, and supportive culture that champions our teammates' goals for internal fulfillment and success.
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Company Description
Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
