Travel Navigator Co. is looking for an organized, customer-focused individual to join our team as a Remote Travel Planner. In this role, you will help clients plan and book their vacations, from the first conversation through final confirmation, making sure every trip fits their needs and budget.
Key Responsibilities:
- Speak with clients to learn about their travel goals, dates, group size, and budgets
- Research destinations, cruises, resorts, and vacation packages based on client preferences
- Recommend travel options and explain inclusions, pricing, and policies in a clear, helpful way
- Build trip plans and itineraries for families, couples, and groups
- Contact travel suppliers to confirm availability, pricing, and reservation details
- Review bookings to make sure names, dates, and trip details are accurate
- Send clients timely confirmations, updates, and pre-trip reminders
- Keep accurate records of client information and bookings
- Follow company procedures and support the team with administrative tasks as needed
Qualifications:
- Experience in customer service, sales, hospitality, or travel is helpful but not required
- Strong organizational and multitasking skills with attention to detail
- Clear, friendly communication and a customer-first attitude
- Comfortable using computers, online platforms, and virtual communication tools
- Ability to work independently in a remote environment with reliable internet access
- Interest in travel and helping others plan great trips
- Must be at least 18 years of age and authorized to work
What We Offer:
- Remote work environment
- Comprehensive onboarding and training resources
- Access to travel industry tools and supplier networks
- Ongoing learning and professional development opportunities
- Flexible scheduling based on business needs
