Skills
Problem-solving
Time Management
Product Knowledge
Active Listening
Follow-up Skills
Positive Attitude
Complaint Handling
Conflict Resolution
Communication Skills
Customer Relationship
Management (CRM) Software
About
Dynamic Customer Service
Specialist with 2 years of experience at Bank Central Asia
(BCA), demonstrating exceptional communication, high empathy. and proven problem-solving skills.
Known for disciplined work ethic, impeccable punctuality, and effective time management, consistently exceeding deadlines.
Contributed to branch success through strategic product sales and delivering outstanding client experiences. Skilled at multitasking, balancing diverse roles-including weekend
performances as a wedding singer
-without compromising professional performance.
Profile Photo
