Aldini Vida Steivia

Skills

Public Speaking & Communication: Skilled in delivering ideas clearly and effectively to diverse audiences.
Leadership & Teamwork: Experienced in managing teams, delegating tasks, and fostering collaboration.
Critical Thinking & Problem-Solving: Capable of analyzing complex situations and providing effective solutions.
Software Proficiency: Adept in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.
Videography & Editing: Able to produce, edit, and enhance digital video content for educational or promotional use.
Basic Design Skills: Knowledgeable in layout design and visual presentation for digital and print media.
Adaptability: Comfortable working in dynamic environments, both independently and collaboratively.
Multilingual Communication: Fluent in Indonesian (Native), English (Professional Working Proficiency), and Basic Korean.

About

I am Aldini Vida Steivia, a proactive and dedicated English Education graduate from UIN Sayyid Ali Rahmatullah Tulungagung. Throughout my academic and professional journey, I have developed strong foundations in communication, leadership, and innovation. My passion for learning and self-improvement drives me to continuously explore new approaches, particularly in language education, creative design, and digital communication. I am committed to contributing meaningfully to every environment I am part of, with professionalism, adaptability, and a positive attitude.

Listed bellow was my job experiences that i sorted from my latest one
Remote Customer Service Agent – SCICOM BHD Malaysia (Malaysia Airlines) Nov 2024 – Nov 2025
Assisted customers with flight bookings, modifications, cancellations, and refunds in compliance with airline procedures.
Handled special service requests (SSR) such as seat selection, meal preferences, and travel assistance for passengers with special needs.
Managed and resolved complaints with empathy and professionalism, ensuring customer satisfaction.
Processed ticket reissuance and fare adjustments, coordinating with higher support teams as needed.

Internship – Badan Penyelenggara Jaminan Produk Halal (BPJPH) Jul 2022 – Jul 2023
Educated Micro, Small, and Medium Enterprises (MSMEs) on the importance of halal certification.
Assisted MSMEs throughout the halal product certification process, ensuring compliance and understanding.

Internship – Senior High School of Karangrejo Aug 2022 – Nov 2022
Supported English teachers in lesson delivery and class management.
Contributed to the development of supplementary teaching materials to enhance the English learning experience.

Organization – Head of Research and Development, HMPS TBI Sep 2021 – Sep 2022
Developed long-term strategic plans for the R&D division.
Collaborated with faculty, students, and external stakeholders to support departmental initiatives.

Internship – Local Digital Publisher Company Mar 2020 – Nov 2021
Worked with digital design tools and learned about e-book publishing formats (EPUB, MOBI).
Built client relationships and delivered customized digital solutions.