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Skills
Customer Support (Email, Chat, Call)
• Digital Marketing & Social Media Management
• Problem Solving & Conflict Resolution
• Remote Work Tools (Google Workspace, Trello, Zoom)
• Languages: Bahasa Indonesia (Native), English (Intermediate–Advanced)
• Tools: Canva, Meta Ads Manager, Google Workspace, Microsoft Office
About
Dedicated Customer Service and Digital Marketing Specialist with 4+ years of experience in banking, e-commerce, and customer support. Skilled in handling customer inquiries, providing excellent service, and supporting business operations remotely. Strong communication abilities in Bahasa Indonesia and English, with proven adaptability to multicultural environments.
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