Skills
Microsoft Word, Microsoft PowerPoint, Canva, Copywriting, Microsoft Excel, Data Entry
About
Chintya is a dynamic and versatile hospitality professional with over 3 years of experience in various Front Office roles within 5-star luxury hotels—including one year at the managerial level. She has developed strong expertise across multiple departments, including Reservations, Room Control, Telephone Operator, Concierge, Lobby Ambassador, Butler Service, and Guest Relations. This broad experience has given Chintya a comprehensive understanding of hotel operations and a solid foundation in delivering exceptional, detail-oriented service.
Specializing in curated guest experiences, Chintya consistently ensures that every interaction is personalized and memorable. Her approach is rooted in empathy, active listening, and a deep understanding of diverse guest needs. She thrives in fast-paced environments where adaptability, strong communication, and problem-solving are key.
Fluent in English and Intermediate in Korean, Chintya is confident in navigating multicultural environments and building genuine connections with guests from around the world. She is a graduate of Politeknik Pariwisata Bali, majoring in Hotel Administration with a GPA of 3.69. Beyond her professional capabilities, Chintya has a deep passion for arts, psychology, culture, and languages, which further enriches her interpersonal and guest service skills.