Skills
- Accurate and fast data entry (Excel, Google Sheets, CRM)
- Data cleaning, formatting, and organization
- File conversion
- Internet research & compiling reports
- Customer service via email, chat, and social media
- Complaint handling with empathy & professionalism*
- Order tracking, returns, and refund assistance
- Creating FAQ documents and support templates
- Event coordination & promotional planning (retail background)
- Proficient in Microsoft Office, Google Sheets, Google Drive
- Communication tools: Gmail, Outlook, Slack, Zoom
- Creative tools: Canva
- File/document tools: PDF Tools, Notion
- Typing speed & accuracy (TypingClub training in progress)
- Problem-solving with Excel (Coursera training in progress)
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Ini versi **ringkas dan keyword-friendly** supaya cepat dibaca HR/recruiter.
Mau saya buat juga versi **super singkat (5–6 poin utama)** untuk profil yang terbatas karakter?
About
Detail-oriented and empathetic professional with 8+ years of experience in retail operations,
customer service, and data entry. Skilled in accurate data management, digital communication,
and client support across diverse platforms. Adept at handling high-volume tasks, solving
problems systematically, and ensuring customer satisfaction. Currently transitioning into
remote roles with strong proficiency in Microsoft Office, Google Sheets, CRM tools, and
communication platforms. Open to global remote opportunities.
Profile Photo
