Skills
Technical Support & Troubleshooting – diagnosing and resolving hardware, software, and network issues efficiently.
System Maintenance – ensuring system performance, updates, and data backups.
Documentation & Administration – preparing and managing export documents (invoices, packing lists, shipping instructions) with high accuracy.
Data Management – maintaining organized records and ensuring data accuracy across systems.
Customer & Vendor Communication – coordinating effectively with clients, suppliers, and logistics partners.
Microsoft Office Suite – proficient in Excel, Word, Outlook, and PowerPoint.
Networking Basics – configuration of LAN/Wi-Fi connections and device setup.
Problem Solving & Analytical Thinking – identifying issues and implementing effective solutions.
Time Management & Multitasking – managing multiple priorities in fast-paced environments.
Team Collaboration – working closely with cross-functional teams to achieve organizational goals.
About
My name is Gede Agus Putra Dewantara, a dedicated and detail-oriented professional with experience in both administrative and technical fields. I have worked as an Export Documents Admin, where I developed strong organizational and documentation skills, ensuring accuracy and compliance in all export-related processes. In addition, I have two years of experience as an IT Support, providing technical assistance, troubleshooting system issues, and maintaining hardware and software performance to support smooth business operations.
I am highly adaptable, capable of working under pressure, and passionate about continuous learning, particularly in technology and system management.
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