Skills
Customer Service
Technical Support
Problem Solving
Troubleshooting
Complaint Resolution
Account Management
Client Relations
CRM (Zendesk, Salesforce, Freshdesk, Aircall)
Live Chat Support
Email Support
Microsoft Office (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Gmail)
English (Fluent, C1)
Written Communication
Verbal Communication
Active Listening
Multitasking
Time Management
Attention to Detail
Team Collaboration
Remote Work Experience
About
I’m a customer success professional with experience supporting clients in the tech and digital advertising industry. I specialize in helping users understand products, resolve challenges, and achieve real results through clear communication and data-driven support. I’m passionate about delivering great customer experiences, improving processes, and building long-term client relationships. With strong adaptability and a collaborative mindset, I’m eager to grow in roles within customer success, SaaS, or digital operations where I can continue making an impact.