Lana Zukhanit Zamaruda

Skills

AML & Compliance: Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), Know Your Customer (KYC), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Transaction Monitoring, Suspicious Activity Reporting (SAR), Sanctions & PEP Screening, Regulatory Compliance, Risk Assessment

Quality Control & Operations: Onboarding Quality Assurance, Documentation Review, Process Improvement, Workflow Optimisation, SOP Development, Audit & Reporting, Case Escalation Management, Cross-Functional Collaboration

Data & Analytical Skills: Data Analysis (Excel / Google Sheets), Dashboard Building, Performance Metrics Tracking, Data Validation, Pattern Identification, Risk Trend Analysis

Training & Communication: Training Delivery (New Hire & Refresher), Compliance Guidance, Team Knowledge Sharing, Cross-Team Coordination, Communication & Problem Solving

Technology & Tools: Google Workspace, Microsoft Excel (Pivot Tables, Data Validation), Compliance Platforms (e.g., ComplyAdvantage, Resistant AI, etc)

Soft Skills: Attention to Detail, Analytical Thinking, Adaptability, Reliability, Time Management, Continuous Learning

About

Results-driven KYC and Risk Management professional with over 4 years of experience in fintech compliance operations, specialising in onboarding quality control, advanced KYC verification, AML/CFT compliance, and high-risk customer due diligence. Proven track record in process optimisation, documentation audits, and regulatory adherence, ensuring smooth onboarding and risk mitigation across cross-functional teams.

At Aspire, progressed from KYC Analyst to Senior KYC Analyst and AML QC Analyst, leading quality reviews, audit checks, and escalation support while enhancing compliance workflows through SOP development, data-driven process improvement, and training delivery.

Recognised with Aspire’s Operations Award “The One You Can Count On” for exceptional reliability, teamwork, and cross-departmental support in maintaining compliance excellence. Known for a strong analytical mindset, adaptability, and commitment to continuous improvement, I aim to contribute to organisations focused on innovation, regulatory integrity, and sustainable growth.