Skills
Problem Solving
Technical Support
Customer Support
Incident Reporting & Documentation
Process-Oriented Work
Team Collaboration
Detail-Oriented
Written Communication
Basic HTML
Basic CSS
Basic JavaScript
Git & GitHub (Basic)
Computer Literacy
About
Experienced professional with a background in technical support and customer-focused operations, accustomed to working in structured, process-driven environments. Skilled in problem analysis, documentation, and collaborating within team-based workflows to support service quality and operational efficiency.
Currently expanding skill sets through continuous learning in digital and technical areas, including basic web technologies, while remaining open to opportunities across operations, support, and entry-level technical roles. Known for being detail-oriented, adaptable, and committed to learning new tools and processes to add value in dynamic work environments.