Skills
-Leadership & Team Management
-Branch Operations Management
-Human Resource Management
-Recruitment & Onboarding
-Employee Administration
-Payroll Support
-Performance Evaluation
-Customer Service Excellence
-Complaint Handling & Problem Solving
-Communication Skills
-Time Management
-Attention to Detail
-Microsoft Office (Word, Excel, PowerPoint)
-Data Entry & Reporting
-Administrative Skills
-Conflict Resolution
-Target-Oriented & KPI Monitoring
-Multitasking
-Adaptability
-Teamwork & Independent Work
About
I am a Law graduate from Universitas Terbuka with over five years of professional experience, including roles as a Customer Service Representative and Branch Supervisor. I was trusted by the owner to manage branch operations independently, handling both operational and human resource responsibilities.
I have strong leadership skills, attention to detail, and the ability to work effectively both independently and as part of a team. My experience includes managing daily operations, supervising staff performance, handling recruitment and employee administration, and maintaining customer satisfaction. I am proficient in Microsoft Office and adaptable to fast-paced work environments.
Profile Photo
