Skills
Languages
• Mother Tongue: Indonesian
• Other Language (English):
- Listening: C1 (Can understand extended, complex speech and films).
- Reading: B1 (Can understand job-related or high-frequency everyday texts).
- Spoken Interaction/Production: C1 (Expresses fluently and spontaneously for social/professional purposes, presents clear, detailed descriptions).
- Writing: B2 (Can write clear, detailed text on a wide range of subjects).
Technical Skills and Competences
• Able to read assembly engineering drawings.
• Proficient in Root Cause Analysis.
• Experienced in Customer Satisfaction approach.
• Skilled in 5-Why’s analysis and 8D analysis.
Computer Skills
• Fluent in Microsoft Office programs (Word, Excel, PowerPoint, and Visio).
Training and Certifications (Selected)
• Certified in Introduction to Project Management (PMGS Singapore, 2014).
• Certified Internal Auditor for Integrated Management System of ISO9001:2008, ISO14001:2004, and OHSAS18001:2007 (Bureau Veritas, 2012).
• Trained in Decision Base (business simulation covering strategy, finance, and planning, 2008).
• Trained in Zero Defect through Poka Yoke (2007).
• E-learning sessions completed covering Leadership DNA, Customer-Centric Culture, Problem to Prevention: The 8D Methodology, and Tools for Planning your work.
About
results-driven Industrial Engineer with extensive experience in Quality Management, Customer Complaint Management, and Technical Adaptation/Customization of manufactured products, primarily within the electrical appliances and sensor industries. He possesses strong analytical skills, utilizing methodologies like 5-Why’s and 8D analysis , and is proficient in managing complex supply chain and production coordination efforts to meet customer quality expectations. He is a native Indonesian speaker and fluent in English.