Siti Nurushobah

Skills

Customer & Operations
Customer Support & Complaint Handling
Customer Engagement & Retention
CRM & Customer Relationship Management
Event & Operational Coordination
Vendor & Stakeholder Coordination
Digital Marketing & Content
Social Media Management (Instagram, TikTok, etc.)
Content Creation & Basic Editing (Canva)
Digital Ads (Meta Ads / Instagram Ads)
Campaign Support & Engagement Strategy
Digital & Tech
Basic Website Creation (Google Sites / Landing Page)
Data Analysis & Reporting
Microsoft Office & Google Workspace

About

Customer Experience & Digital Marketing Specialist with 5+ years of experience in handling customer relations, complaint resolution, and customer engagement programs.
Experienced in managing social media, creating content, running digital ads, and supporting basic website creation (Google Sites / landing page) to improve customer engagement and business performance.
Strong in communication, problem solving, and cross-functional coordination. Familiar with digital tools and remote collaboration platforms (Google Workspace, Zoom, etc.). Open to remote opportunities.