Suhenok Natah
Skills
Leadership & Team Management
Communication & Interpersonal Skills
Problem Solving & Critical Thinking
Time Management
Adaptability & Flexibility
Decision Making
Conflict Resolution
Customer Service Excellence
Strategic Planning
Multitasking
Front Office Management
Guest Relations
Reservation Systems (Opera, Fidelio)
Upselling & Revenue Optimization
Training & Development
About
With over 5 years of professional experience, including 3 years in the hotel industry as an Assistant Executive Manager, I believe I can bring valuable skills to your team.
In my previous role, I was responsible for overseeing daily operations, including reporting and resolving issues. I have developed strong critical thinking and problem-solving abilities, ensuring that all concerns were addressed efficiently and to the satisfaction of both the team and our clients. My attention to detail and organizational skills, combined with excellent communication abilities, have consistently contributed to my success.
Additionally, I have developed a solid network within the local area, which has allowed me to assist guests in finding the resources they need, further enhancing their experience. I take great pride in offering personalized service and ensuring every guest's needs are met.
I am confident that my experience and skills would make me a valuable asset to your team. I would welcome the opportunity to discuss how I can contribute to your company’s success.