Skills
Marketplace Operations (Shopee, TikTok Shop, Tokopedia, Lazada) • Big Seller • Marketplace Ads & Meta Ads Optimization • Edit Videos (Final Cut Pro, Capcut) • Canva • OBS Live Streaming • Logic Pro X • Customer Service & CRM Handling • Sales Performance Analysis & Reporting • Inventory Control & Stock Accuracy • Campaign Planning & Execution • Word/Doc, Power Point, & Excel / Google Sheets • Social Media Management • Cross-functional Coordination
About
E-Commerce Specialist with 6+ years of experience in marketplace management, customer service, digital marketing, and inventory control. Successfully increased monthly sales by up to 22%, maintained store ratings of 4.8-5.0, resolved 98% of customer issues, and maintained 99% stock accuracy. Expert in data analysis, ad optimization, production planning, and cross-functional coordination.
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