Description
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
We are seeking a detail-oriented and experienced Bookkeeper to join our team. If you thrive in an established environment, have a passion for maintaining accurate financial records, and enjoy contributing to the success of a forward-thinking company.
We are looking for an Account Manager to join our team and work closely with the Brand Manager to support and manage various e-commerce accounts, including Amazon and Walmart. This role plays a vital part in ensuring smooth operations, maintaining account health, optimizing product performance, and driving revenue growth.
This is a full-time role with flexible working hours, though a minimum overlap of 8 AM – 2 PM Central US Time is required to ensure effective communication and collaboration with the team.
Key Responsibilities:
- Oversee and manage Amazon and Walmart vendor/seller accounts, ensuring compliance with platform policies and guidelines.
- Monitor account health metrics and promptly resolve any issues, including customer inquiries and feedback.
- Collaborate with cross-functional teams to maintain smooth operations and resolve account-related challenges.
- Manage cases and troubleshoot issues related to accounts, listings, and operations.
- Create and optimize product listings (general info, copy, content, images, and videos) on Amazon/Walmart.
- Develop and maintain variation groupings and troubleshoot listing issues on Amazon/Walmart.
- Analyze sales data, traffic metrics, and customer feedback to identify trends, opportunities, and areas for improvement.
- Prepare and present regular performance reports and dashboards, making recommendations on product assortment, pricing strategies, and inventory management.
- Utilize Microsoft Office Suite, with strong proficiency in Excel formulas to support data analysis and reporting.
- Stay current on Amazon/Walmart policies, algorithms, and best practices to ensure compliance and maximize performance.
- Proactively identify opportunities for process optimization, automation, and efficiency improvements.
- A minimum of 1 year of hands-on experience managing Amazon accounts is required, preferably with a focus on Amazon Vendor Central.
- Prior experience in the e-commerce sector is essential, with a demonstrated ability to manage and optimize product listings, monitor account health, and improve operational workflows.
- A strong working knowledge of the Amazon marketplace ecosystem, including an understanding of platform algorithms, policies, and best practices.
- Familiarity with third-party e-commerce tools such as Helium 10, Jungle Scout, or similar is a plus.
- Strong analytical skills and experience interpreting sales data, traffic trends, and customer feedback to drive business decisions
