Our client in Fullerton, Ca is seeking a skilled Customer Service Representative to join their team. Our client is committed to delivering exceptional customer service. They take pride in strong team culture and dedication to innovation.
Please do not apply if you are not local. This is not a remote position
Responsibilities:
- Answer phone calls, confirm orders and reply to customer emails.
- Provide information about products and services.
- Data entry - create sales order, invoice, RMA on SAP, and book shipping.
- Process orders, update information, and file the paperwork.
- Assist Sales Representative for orders.
- Coordinate with Supervisor in handling important/serious complaints.
- Perform other duties as assigned by the supervisor/lead.
- The role is heavily focused on order processing.
- Must have order entry experience and is familiar with ERP systems such as SAP or Oracle.
- Great communication skills.
Qualifications:
- Previous experience in customer service, preferably in a manufacturing or industrial setting
- Strong communication and problem-solving skills.
- Ability to multitask and work effectively in a fast-paced environment
- A detailed oriented and team-players mindset
Pay Rate Starting: $18-20/hr. DOE
Schedule: M-F 8:30am-5pm
Temp to Hire
Company Description
1-3-month assignment
