Remote Vacation Specialist, Winter 25-26

Mammoth Mountain • Full-time • Remote (United States of America) • 3w ago

Seasonal (Seasonal)

At Mammoth Mountain, you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits and perks of your adventure here:

Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
Free skiing at all Alterra Resorts
Ski/snowboarding lessons discounts
Equipment Rental discount
Friends and Family vouchers
Retail & Food discount
401k with company match

*Offers of employment may be contingent upon successful completion of a background check

Hourly Pay Rate: $21.58

A little about this position:

Work At Home Vacation Specialists inform our guests about Mammoth Resorts, planning and booking their vacation needs primarily through inbound phone calls, emails and webchats.
Specialists will identify the guests' needs, offer products, communicate policies, and provide assistance with changes, cancellations, taking payments and any other service-based needs.
A typical week is four, 10-hour days with 3 days off.
There are two start dates for this position - August 17th and September 28th.
Bilingual applicants are eligible for additional compensation.

Work At Home candidates must meet the following requirements:

Reside in California.
Have a designated workspace that is separate, secure, and quiet.
Have designated internet with a minimum speed of 400mpbs.
Connect to the internet/modem via Ethernet
Previous remote experience preferred.

Job Requirements:

High school graduation or equivalency is required. Previous call center experience preferred.
Proficiency in data entry, Microsoft Office, advanced computer navigation using multiple programs at one time.
Ideal candidate will be driven by customer service demonstrating active listening and offering meaningful solutions in a fast paced and dynamic guest service environment.
Proven record of making logical decisions, problem solving, resourcefulness, multitasking and expediency.
Previous ski industry experience helpful

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.