Job Description
Job Title: Logistics Assistant (Domestic)
FLSA Status: Non-Exempt
Department: Logistics
Division: Business Operations and Marketing Support Division
Location: White Plains, NY or remote in Eastern or Central time zone
Reports To: Transportation Supervisor
General Position Summary:
This position is responsible for providing Logistics’ support to sales and marketing as directed
by Management; including assisting customers and vendors, coordinating logistics (carriers,
warehouses, forwarders), processing all business transactions, while adhering to MCA policies
and procedures in order to achieve Company objectives.
Essential Job Functions:
Implements the MTP (Mid Term Business Plan) and Budget:
- by adhering to the MTP and Budget;
- by making decisions in authorized areas;
- and by working as a team.
Performs Logistics Activities:
- by coordinating domestic shipping activity for both bulk and non-bulk sales and consignment
orders including but not limited to: creating a Bulk Truck schedule, generating and verifying
warehouse releases and shipping documentation, and monitoring warehouses and carriers in
fulfilling orders.
- by coordinating domestic transfer orders. This covers all stock transfers among MCA plants,
tollers, and warehouses.
- by carrier coordination including selection and mode per instruction.
- by providing freight rate quotes per request.
- by working with inventory control in reporting inventory damage at warehouses, and disposition per protocol.
- by participating in annual physical inventory audit at major MCA warehouses.
- by filing insurance claim for any domestic carrier related freight damages.
- by handling any domestics return per protocol.
- by ordering supply and accessories for warehouses.
- by auditing and approving vendors’ logistics invoices.
Provides Customer Support
- by responding to all customer inquiries and complaints through Business Support teams in a
timely manner.
Backup Responsibilities:
- By providing backup support to Domestic Logistics Assistant and Export Logistics Assistant
- By filing carrier claims for international freight movement damage
- By being designated as a trainer for new hires as needed
Conducts Logistics projects if necessary.
Essential Job Requirements:
Requirements and Working Environment
Working Conditions
The noise level in the work environment is usually moderate (i.e., working in a business office with computers, printers, and telephones).
Working Conditions
The Staff Member must be able to travel on business or work beyond normal business hours as necessary.
Minimum Qualifications Needed
Language Skills
- Ability to read, analyze, and interpret general business periodicals, professional journals, and/or government regulations in English.
- Ability to write reports, business correspondence, and procedure manuals in English.
- Ability to effectively present information and respond to questions from groups of Managers, Staff, clients, customers, and the general public in English.
Other Skills
Must be able to use a computer and such applications like Microsoft Windows, Word, and Excel.
Experience and Education
Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
