Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About the Role
We're seeking a proactive Office Administrator to manage daily operations, handle inbound sales inquiries, and provide excellent customer service for our US-based company. This role requires someone who can juggle multiple responsibilities while maintaining professionalism and staying calm under pressure.
Key Responsibilities
- Answer and manage inbound calls, provide accurate quotes, and coordinate employee dispatch
- Follow up on invoices, estimates, and customer communications to ensure timely responses
- Build and maintain organized systems using Excel and other tools
- Support social media content creation (Canva experience is a plus)
- Handle bookkeeping tasks and data entry as needed
- Manage unpredictable client queries and complaints with emotional intelligence and professionalism
Requirements
- Strong communication and customer service skills with neutral accent and clear English proficiency
- Ability to multitask effectively and adapt to unexpected situations
- Proficient in Excel with willingness to develop operational systems
- Experience working with US-based companies preferred
- High emotional intelligence to navigate challenging client interactions
Nice to Have
- Bookkeeping or data entry experience
- Canva or social media content creation skills
- Remote Working for US Company
- Exposure to new technology & trend
- Competitive Salary
