Dreem Health is America's leading digital sleep clinic. Powered by Sunrise's technology, Dreem Health makes sleep care simple — replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans that are easy for patients to follow. We're fixing the broken sleep care journey and helping more people get the care they need — from home, on their schedule.
As a Medical Records & Authorization Coordinator at Dreem Health, you'll play a key role in ensuring the seamless flow of clinical information and supporting timely patient care. You'll manage fax and mail intake, process medical records requests, and complete insurance pre-authorizations. By handling documentation, correspondence, and authorization requests accurately and efficiently, you'll help strengthen the operational foundation of our fast-growing digital sleep clinic.
This is an exciting opportunity for someone who is passionate about patient care and wants to make a real impact on how care is delivered at scale. You'll learn how to navigate a tech-enabled care environment, collaborate closely with cross-functional teams, and be part of building a better, more accessible future for sleep health. If you thrive in a dynamic, mission-driven setting and are excited to grow with a company that's redefining care, we'd love to meet you.
- Prior experience with pre-authorizations and insurance authorizations; experience in sleep medicine (e.g., PSG, Home Sleep Testing, PAP therapy, GLP-1 therapy) is a plus.
- Familiarity with electronic medical records (EMR/EHR) or other healthcare database systems
- Confidence navigating digital tools and multitasking in a fast-paced, dynamic and collaborative environment
- Ability to work autonomously while interacting effectively with healthcare providers, and payors;
- Foundational understanding of Insurance Authorization process, medical record management
- A genuine commitment to deliver high-quality patient care and contributing to better access and patient outcomes
- Completion of a Medical Assistant program or equivalent healthcare experience
- Excellent customer skills with an ability to multitask in a fast paced environment
- High level of empathy and understanding of patients' needs as you strive to provide exceptional patient service and support throughout their care journey.
- Be part of an international team across the US, Paris, Belgium, and Vienna
- Comprehensive health benefits (medical, dental, vision)
- 401(k) with company match
- 20 days PTO + 10 paid holidays + sick leave
- FREE One Medical membership
- Internet stipend
At Sunrise Group, we're tackling real sleep health challenges that affect millions. We keep things clear and simple ✨, value trust and collaboration , and lead with optimism and compassion . These values guide everything we do. If you're looking for the autonomy to take ownership of your work, make an impact, and be part of a team where ideas move fast and everyone has a voice, Sunrise might just be the right fit.
$21-$25 per hour ($41K-$52K)
We hire humans, not bullet points. Don't meet every single qualification? That's okay. We care more about who you are than what's on your CV. We're looking for people who are curious, resourceful, and ready to roll up their sleeves — especially if you're excited about building something new in healthcare. So if you think you could make an impact here, reach out to us.
Dreem Health / Sunrise is an Equal Opportunity Employer. We welcome people of all backgrounds and are committed to building a workplace where everyone feels included and respected. We do not tolerate discrimination or harassment of any kind.
