Client Success Manager (Central or Eastern Time Zone)
NOTE: Applicants MUST read this entire job posting and complete all steps outlined below to be considered for this position.
Our Mission:
At UCM Practice Growth Systems, we're not just a consulting agency; we're a team on a mission. Dedicated to the glory of God, we aim to bring hope and healing to sick and suffering people through our partnership with upper cervical chiropractors.
Your Role in Our Mission:
We are looking for a passionate, energetic, people-oriented leader to serve as a Client Success Manager. This role combines relationship-building, client success support, and management responsibilities. You will work closely with our Director of Client Success, the client success team, and the UCM leadership team to coach clients in our success principles, support their teams, perform review calls via zoom, capture happy client video testimonials, and encourage upgrades and referrals. If you love connecting with people and seeing them grow—this role may be perfect for you.
Who We Are Looking For:
High energy personality (energetic, relational, outgoing, warm)
Hungry, driven, and eager to grow within a results oriented & impactful team
US based, preferably in the Central or Eastern Time Zones
Experience in client success, account management, or sales
Positive experience with Chiropractic (UC experience is a strong plus)
Strong communication skills, reliability, and ability to represent our brand professionally
Experience leading, managing and holding team members accountable to results
Key Responsibilities
Lead client review calls daily (also preparation and data gathering for calls)
Manage the client success team and get great results
Bring energy, enthusiasm, and relational strength to every interaction
Compensation & Benefits:
$40,000 USD base annual starting salary
25% commission on all upgrades ($1000-$2000 USD/month potential)
Upper Cervical Chiropractic Care 100% reimbursed immediately
Major Medical Policy Health Insurance. We Pay 50% of a Major Medical Policy Monthly Premiums immediately.
Various Professional & Personal Development Training Opportunities immediately
Paid time off after 90 day probationary period
Complimentary Attendance in Financial Peace University after 180 days of employment
Monthly Profit Sharing Bonuses after 365 Days of Employment
401k with 4% match after 365 Days of Employment
Opportunities for advancement in leadership and management
Work within a Christ-centered, mission-driven organization
Employment, Payroll, and Work-Location Requirements
Applicants must be eligible to be employed directly through UCM Practice Growth Systems’ existing U.S. payroll and benefits programs.
UCM Practice Growth Systems is unable to:
Sponsor employment visas or work authorization.
Establish foreign payroll or a foreign legal entity.
Hire through an international employer-of-record service.
Provide country-specific benefits, tax administration, or employment arrangements.
Make exceptions to the eligibility requirements established by our payroll and benefits providers.
Candidates residing outside the United States must be legally permitted to work from their country of residence and must disclose their country and region of residence during the application process. Employment is contingent upon confirmation that the candidate’s location is supported by the company’s payroll, insurance, benefits, and employment arrangements.
Applicants must also be consistently available during Central or Eastern Time Zone business hours.
Flexible Hours:
Monday, Wednesday, Thursday, Friday 8 AM to 5 PM Eastern time or 9 AM to 6 PM Eastern time & Tuesdays 11 AM to 8 PM Eastern time. 60-minute lunch each day.
Meet the UCM Team https://uppercervicalmarketing.com/upper-cervical-marketing-team/ and Explore Our Core Values https://uppercervicalmarketing.com/about-us/ at this link.
How to Apply:
Are you ready to step into a role where your work truly matters? If you share our dedication to bringing hope and healing to sick and suffering people for the glory of God, follow the link below:
To apply go to https://talent.ucmpracticegrowthsystems.com/application-csm-wwr
Hours: Full-time remotely
Job Type: Full-time
Expected hours: 40 per week
Language: English (Required)
