Position: Customer Service Specialist
Location: Remote (U.S. based)
Blush is a fast-growing, high-end matchmaking company seeking a highly resourceful and detail-oriented Customer Service Specialist for High-Profile Clients to join our team. In this role, you’ll engage with members of our exclusive dating network through email, text, and chat to answer questions, provide guidance, troubleshoot issues, and help ensure every client feels seen, supported, and confident in their matchmaking journey.
This is a great opportunity for someone who takes pride in creating thoughtful, professional, and personable written communication—no phone work required!
Key Responsibilities
Respond to client inquiries via instagram, email, text, and chat with professionalism, empathy, and accuracy.
Assist members with onboarding, account setup, and navigating their matchmaking experience.
Troubleshoot issues and resolve concerns promptly or escalate to the appropriate team member when needed.
Keep clear, organized, and accurate documentation of all conversations and updates in our internal systems.
Collaborate closely with matchmaking and coordination teams to ensure a seamless client experience.
What We’re Looking For
Excellent written communication skills—you’re clear, friendly, and know how to convey warmth and professionalism through text.
Strong attention to detail and the ability to manage multiple conversations and tasks at once.
A compassionate, calm, and solutions-oriented mindset—you genuinely care about people and want to help.
Reliable, proactive, and comfortable working independently in a remote setting.
Previous experience in customer service, email/chat-based support, hospitality, or administrative roles is a plus, but not required.
Perks & Benefits
Compensation: $16.50/hour
Employment type: Part-time
Experience level: entry level
Company Description
Blush is an invite-only dating app that attracts members who value quality connections, a sense of community and the desire to make a positive impact on the world
