Remote Customer Service Representative
About the Role
We’re looking for dependable and detail-oriented Remote Customer Service Representatives to support a leading national brand. You’ll serve as the first point of contact for customers, helping them navigate questions, concerns, or issues with professionalism and a solution-oriented mindset.
What You’ll Get
- Competitive hourly pay based on experience
- Work-from-home flexibility
- Comprehensive benefits including health, dental, vision, and paid time off
- Growth opportunities and a supportive team culture
What You’ll Do
- Respond to customer inquiries through phone, email, and live chat
- Assist with product information, account updates, and service requests
- Resolve customer concerns quickly and professionally
- Educate customers about available products, services, and resources
- Accurately log interactions and updates in the CRM system
What You’ll Bring
- Previous experience in customer service, support, call center, or client-facing roles
- Excellent verbal and written communication skills
- Strong problem-solving skills and the ability to multitask
- A professional, reliable, and customer-first attitude
