Job Summary
Job Title: Spanish-English Bilingual Healthcare Customer Service Representative
Location: Remotely in California
Salary: $18.15/hour base + performance bonus opportunities
Work Type: Full-time
Responsibilities:
- Answer incoming communications from customers
- Conduct research to provide answers and resolve customer issues
- Provide compassionate, clear, and supportive service
- Apply product or service knowledge to customer needs
- Contribute to team and customer experience success
Required Qualifications:
- Bilingual in English and Spanish
- 6+ months of customer service experience
- High school diploma or equivalent
- Computer proficiency
- High-speed internet connection (>25 Mbps)
Benefits:
- Performance bonus opportunities
- Paid Time Off (PTO)
- Tuition reimbursement
- Health and wellness incentives
- Medical, dental, and vision insurance (based on position)
- Career growth and development with free learning resources
- Inclusive and diverse company culture
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage starting at $18.15 plus performance bonus opportunities
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
