Description
We are looking for a dedicated Remote Receptionist to join Karmel, a leading transportation company. As a Receptionist, you will play a crucial role in providing exceptional customer service and administrative support. Your responsibilities will include managing calls, emails, and inquiries, ensuring smooth communication within the company, and assisting with various projects.
This position is vital to Karmel as you will be the first point of contact for clients and visitors, representing the company's professionalism and efficiency. You will have the opportunity to work on diverse projects, contribute to the overall success of the organization, and enhance the customer experience. Join us in delivering top-notch service in a remote working environment.
Responsibilities:
- Answer and direct phone calls in a polite and professional manner.
- Respond to emails and messages promptly and accurately.
- Manage calendars, schedule appointments, and coordinate meetings.
- Assist in organizing and maintaining office supplies and records.
- Greet and assist visitors with a friendly and welcoming attitude.
- Support various departments with administrative tasks as needed.
- Ensure all communication channels are monitored and inquiries are addressed.
- Contribute to creating a positive and efficient work environment.
Requirements:
- Excellent communication skills, both verbal and written.
- Strong organizational abilities and attention to detail.
- Proficiency in using office software and communication tools.
- Ability to multitask and prioritize tasks effectively.
- Customer-oriented mindset with a service-driven approach.
- Proven experience in a customer service or administrative role is a plus.
- Capability to work independently and manage time efficiently.
- High school diploma or equivalent qualification.
