Overview
ThinkPsych is an educational toy company on a mission to help children develop essential social-emotional skills through play. Founded by two clinical psychologists, we create games, therapeutic tools, and learning materials that are grounded in evidence-based practices and designed to make emotional learning engaging and accessible. Our products help children build emotional regulation, communication skills, and resilience to set them up for lifelong success.
We sell our products online and through educational distributors, reaching families, therapists, teachers, and special education professionals across North America. As a small, mission-driven team, every role matters, and the work you do directly impacts our ability to get these tools into the hands of the kids who need them!
We're seeking a highly detail-oriented Ecommerce Operations Assistant to join our remote team. This part-time role (10-15 hours/week, flexible schedule) is perfect for someone who takes pride in accuracy and careful work. We strongly prefer candidates with 1+ years of experience in ecommerce operations, marketplace management, or virtual assistance. While we're open to exceptional candidates without direct experience, you should be highly organized, tech-savvy, and able to demonstrate strong attention to detail through past work or academic experience.
Duties
- Create and synchronize product listings across multiple e-commerce platforms (Amazon, Walmart, Shopify, etc.)
- Monitor and update product inventory, pricing, and listing content to ensure accuracy
- Communicate with our manufacturing partners to coordinate production schedules and shipments
- Track shipments and resolve logistics issues as they arise
- Create and respond to Amazon Seller Central support cases
- Communicate professionally with retail partners and distributors
Minimum Qualifications
- Exceptional attention to detail. If this describes you, write "focused" for the 3rd application question.
- Strong written communication skills
- Proficiency with spreadsheets (Excel or Google Sheets)
- Comfortable learning new software and platforms quickly
- Able to work independently and manage your own time effectively
Preferred Qualifications
- 1+ years of experience in e-commerce operations, marketplace management, or virtual assistance
- Prior experience creating or managing product listings on Amazon, Walmart, Shopify, or similar platforms
- Background in supply chain coordination or logistics
- Experience communicating with international suppliers or manufacturers
- Familiarity with inventory management and planning
Job Type: Part-time
Pay: $16.00 - $25.00 per hour
Expected hours: 10 – 15 per week
Application Question(s):
- How many years of experience do you have in Ecommerce?
- Do you have any experience with writing product listings, marketing copy, or SEO? If so, how many years?
- How would you describe yourself in one word?
Work Location: Remote
