Administrative Coordinator (Remote, Part-Time → Full-Time Growth)
The Dust Devils | Indianapolis, IN Remote (EST Hours Required)
We're Looking For Someone Who:
✓ Is genuinely comfortable and warm on the phone
✓ Thinks ahead instead of waiting to be told what to do
✓ Follows through and takes ownership
✓ Sees problems as puzzles to solve, not situations to avoid
✓ Wants clear goals, measurable performance, and room to grow
✓ Is excited about talking to customers and converting leads (relationship selling, not script-reading)
If this sounds like you, keep reading.
The Role
We're hiring a part-time Administrative Coordinator to start with sales and lead conversion, then grow into scheduling, customer service, and operations.
This is not a "just answer phones" role. This is for someone who wants responsibility and room to grow.
What You'll Do
Primary focus (first 60-90 days):
- Follow up with warm leads quickly (phone, text, email) — no cold calling
- Have real conversations and build trust with potential customers
- Give quotes and book jobs
- Turn first-time customers into long-term clients
- Hit conversion and retention targets
- Earn performance bonuses
As you grow:
- Cross-train in scheduling, customer service, and operations
- Develop a specialty based on your strengths (sales, scheduling, recruiting/HR)
- Potential to move into leadership as the business scales
What We Offer
Compensation:
- Starting: $17-18/hour (based on experience)
- Performance bonuses for retained customers
- 60-90 day review with raise to $19-20/hour based on hitting targets
- Part-time to start (20-25 hrs/week). We're looking for someone who can grow into full-time as the business supports it
Benefits:
- W2 position
- PTO accrued based on hours worked
- Supplemental Aflac coverage
- Remote work (work from anywhere with reliable internet)
- Supportive, collaborative team
- Clear growth path
Schedule:
- Either 7:30am-12:30pm EST OR 12pm-5pm EST (TBD)
- Must have dedicated workspace (no distractions during work hours)
Success Looks Like
30 days: Confident on phone, responding to leads quickly, comfortable with systems
60 days: Conversion rates trending up, customers giving positive feedback, solving problems proactively
90 days: Hitting targets, operating independently, ready for more responsibility
About Us
The Dust Devils is a values-driven residential cleaning company built on compassion, trust, and belonging. We build relationships with customers, not transactional one-offs.
Our technicians are the VIPs. We're here in the office to support them. They do the hard work in the field and pay all our paychecks.
Our values:
- Compassion: We care about people and hold high standards with kindness
- Trust: We do right by our customers and team, even when it's hard
- Belonging: Everyone is valued as a whole person, not just a role
Requirements
- 2+ years customer service or admin experience
- Comfortable and confident on the phone
- Strong written communication
- Reliable internet and dedicated workspace
- Available for consistent EST hours (either 7:30am-12:30pm or 12pm-5pm)
What This Isn't
- A script-reading call center role
- A micromanaged position
- A "punch in, punch out" job
- A role where you multitask with kids or other responsibilities during work hours
We're building something, and we need people who want to build with us.
Pay: From $17.00 per hour
Benefits:
- Life insurance
- Paid time off
Work Location: Remote
