Travel Consultant
Fully Remote
Start ASAP
Pay is 30 an hour W2 plus benefits
Description:
As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities.
What you'll do:
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional service
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use GDS system Sabre. High level, refresher training provided.
- Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
- We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What we are looking for:
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise SABRE
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
- Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
Job Types: Full-time, Contract
Pay: $30.00 per hour
Work Location: Remote
